top of page
Compliance & Accreditation
We believe in transparent, fair and measurable processes to ensure all clients, debtors and suppliers can trust our methods and know they are working with a fully compliant debt recovery agent
At Recoverable Solutions, we take pride in being accredited by the Credit Services Association (CSA), the leading trade association for the debt collection and credit management industry in the UK. This accreditation demonstrates our commitment to maintaining the highest standards of professionalism, transparency, and ethical conduct in debt recovery.
As a CSA member, we strictly adhere to the CSA’s Code of Practice, which ensures that all our debt collection activities are conducted fairly, responsibly, and in full compliance with industry regulations. This guarantees that we prioritise the rights and well-being of our clients and their customers, creating trust and delivering reliable, results-driven services.
By choosing a CSA-accredited debt collection agency like Recoverable Solutions, you can be confident that you're partnering with a reputable and accountable business dedicated to delivering ethical debt recovery services across the UK.
As a responsible debt collection agency, Recoverable Solutions is fully registered with the Information Commissioner’s Office (ICO), the UK's independent authority established to uphold information rights and data protection. This registration demonstrates our commitment to protecting personal data and ensuring that all our operations comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
By adhering to ICO guidelines, we ensure that any personal data we handle is processed securely and lawfully, respecting the privacy and confidentiality of all parties involved in the debt recovery process. This includes robust measures for data handling, storage, and transfer, providing peace of mind for our clients and their customers.
Our ICO registration underscores our dedication to safeguarding sensitive information while delivering efficient, compliant, and ethical debt recovery services throughout the UK.
.png)
At Recoverable Solutions, we are proud to participate in the Collector Accreditation Initiative (CAI), a programme developed to raise standards across the debt collection industry. This accreditation ensures that our collectors are thoroughly trained and knowledgeable in best practices for ethical, professional, and compliant debt recovery.
The CAI is designed to promote fairness, transparency, and respect in all interactions between debt collectors and customers. By obtaining this accreditation, we demonstrate our commitment to treating individuals with dignity while pursuing effective debt resolution. Our team adheres to strict guidelines, ensuring that every stage of the debt recovery process is carried out with professionalism and compliance with relevant laws and regulations.
Partnering with a CAI-accredited debt collection agency like Recoverable Solutions assures clients that they are working with a responsible agency that prioritises both results and the fair treatment of all parties involved.
Recoverable Solutions is honoured to be recognised as a Group Certified Supplier for the Boarding Schools' Association (BSA). The BSA is the leading association for boarding schools in the UK and across the globe, setting standards of excellence in education and pastoral care. As a certified supplier, we are trusted to provide specialised debt recovery services tailored to the unique needs of boarding schools.
Our inclusion in the BSA’s network reflects our commitment to delivering professional, ethical, and effective debt collection solutions that align with the values of the education sector. We understand the financial pressures faced by educational institutions and offer a sensitive approach to debt recovery, ensuring that relationships between schools, parents, and students are maintained while securing outstanding payments.
As a BSA Group Certified Supplier, Recoverable Solutions is proud to serve as a reliable partner for boarding schools across the UK, helping them maintain financial stability and focus on delivering exceptional education.
At Recoverable Solutions, we are proud to have achieved the ISO 14001 certification through BSQA (British Standards and Quality Assurance). This internationally recognised standard demonstrates our commitment to environmental sustainability and responsible business practices.
ISO 14001 focuses on environmental management systems (EMS), and by obtaining this certification, we ensure that our operations minimise environmental impact and comply with legal and regulatory requirements. Our debt collection services are designed to be both effective and environmentally conscious, reflecting our dedication to reducing waste, conserving resources, and continually improving our sustainability practices.
As an ISO 14001 certified organisation, Recoverable Solutions upholds the highest standards in environmental responsibility while providing efficient and ethical debt recovery services throughout the UK.
At Recoverable Solutions, we are certified to the ISO 9001 standard through BSQA, demonstrating our commitment to delivering high-quality debt collection services. ISO 9001 is the internationally recognised standard for quality management systems (QMS), ensuring that our processes meet the highest standards of consistency, efficiency, and customer satisfaction.
This certification reflects our dedication to continuous improvement and our focus on delivering reliable, professional, and results-driven debt recovery services. By adhering to the strict guidelines of ISO 9001, we guarantee that our clients receive transparent and effective solutions, underpinned by a well-structured and compliant approach to debt management.
Choosing Recoverable Solutions as an ISO 9001 certified debt collection agency gives clients peace of mind, knowing they are partnering with a company that prioritises quality, professionalism, and customer care.
At Recoverable Solutions, we are insured by Hiscox, one of the UK’s leading providers of specialist business insurance. This comprehensive coverage ensures that both our company and our clients are protected against a wide range of risks, giving you peace of mind when partnering with us for debt recovery services.
Hiscox is renowned for its tailored insurance solutions and its commitment to safeguarding businesses with bespoke policies that meet industry-specific needs. By choosing Recoverable Solutions, you can be confident that our debt collection operations are fully insured, compliant, and secure, backed by the reliable protection provided by Hiscox.
Our partnership with Hiscox demonstrates our dedication to maintaining the highest levels of professionalism and accountability in the debt recovery sector.
bottom of page